Return & Refund Policy
We are always pleased when our goods assist you in achieving your objectives. If you believe you are entitled to a refund, please read the section below.
As we sell intangible, irrevocable items, we do not offer refunds for digital products once the order has been confirmed and the product has been delivered.
If your digital download is defective, you have the right to file a claim against the seller under the Consumer Rights Act. As the seller, we are able to provide a refund if there is a technical issue that we are unable to handle, or if the product description was inaccurate. In such instances, the refund period is sixty days from the date of purchase.
We consider the following to be technical problems:
Non-delivery of the product: You may not receive a delivery email from us owing to problems with your email provider or mail server. In this situation, we advise you to contact us for assistance.
Even though every product is rigorously tested before to distribution, unanticipated faults may occur. Such concerns must be reported to our technical support directly.
Such issues must be reported within 14 days after the purchase date to our technical support. It must be demonstrated conclusively that the purchased product is not as advertised on the product description page. Complaints based solely on the customer's erroneous expectations or desires are disregarded.
In a description provided on the preview page of each product, we list the compatible third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.). Please be advised that we do not accept refund/return/exchange claims based on the incompatibility of our products with unmentioned third-party software in our product specifications.
However, it is your responsibility as a buyer to comprehend this before acquiring any item from our website. In the following instances, there is no requirement to offer a refund or credit:
You alter your opinion about something;
You purchased an item in error;
You lack sufficient knowledge to utilise a product;
The mentioned Refund Policy is accessible through our website. Please note that when you purchase a product through our website, you are presumed to be familiar with our Refund Policy.
If you have any questions concerning our return policy, please contact us at:firstname.lastname@example.org